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1.The process of dividing work activities into separate job tasks is known as ________.

·         A.work specialization

·         B.differentiation

·         C.chain of command

·         D.span of control

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2.The process of grouping jobs together is known as ________.

·         A.departmentalization

·         B.centralization

·         C.formalization

·         D.decentralization

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3.The line of authority that extends from upper organizational levels to lower levels, clarifying who reports to whom, is known as the ________.

·         A.employee power distance

·         B.unity of command

·         C.span of control

·         D.chain of command

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4.Which of the following is a characteristic of a mechanistic organization?

·         A.Cross-functional teams

·         B.Free flow of information

·         C.Wide spans of control

·         D.Clear chain of command

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5.Which of the following structures is highly adaptive, loose, and flexible?

·         A.Organic

·         B.Centralized

·         C.Vertical

·         D.Mechanistic

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6.Companies would become more ________ if they allowed professionals to set the priorities and allocate the resources for their departments.

·         A.bureaucratic

·         B.mechanistic

·         C.diversified

·         D.organic

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7.In a ________ structure, no clear chain of command exists.

·         A.team

·         B.project

·         C.mechanistic

·         D.functional

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8.Which organizational design increases the complexity of assigning people to projects?

·         A.Matrix structure

·         B.Team structure

·         C.Boundaryless structure

·         D.Learning structure

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9.In which of the following organizational designs are employees most likely to experience communication difficulties?

·         A.Team structures

·         B.Matrix structures

·         C.Project structures

·         D.Boundaryless structures

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10.A company brings team members together to collaborate on resolving mutual problems that affect each of their areas. This is an example of the use of ________.

·         A.cross-functional teams

·         B.task forces

·         C.communities of practice

·         D.cross-cultural teams

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11.A temporary committee formed to address a specific short-term problem that affects several departments is known as a ________.

·         A.task force

·         B.community of practice

·         C.strategic partnership

·         D.joint venture

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12.Which of the following will help in making communities of practice successful?

·         A.Conducting face-to-face meetings, instead of online meetings

·         B.Having clear accountability and managerial oversight

·         C.Encouraging members to nurture competing goals

·         D.Focusing on simple and routine issues that can be easily tackled

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13.The ________ stage in the group development process is complete when members begin to think of themselves as part of a group.

·         A.forming

·         B.storming

·         C.norming

·         D.performing

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14.During the ________ stage of the group development process, a relatively clear hierarchy of leadership and agreement on the group’s direction emerge.

·         A.forming

·         B.storming

·         C.norming

·         D.performing

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15.The ________ stage of the group development process is one in which close relationships develop and the group becomes cohesive.

·         A.norming

·         B.forming

·         C.storming

·         D.performing

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16.In which of the following conflict-management techniques are conflicts resolved by seeking an advantageous solution for all the parties involved?

·         A.Collaborating

·         B.Compromising

·         C.Forcing

·         D.Accommodating

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17.Conflicts can be resolved by withdrawing from them or suppressing them. This conflict-management technique is known as ________.

·         A.compromising

·         B.forcing

·         C.accommodating

·         D.avoiding

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18.Which of the following lists are the five conflict-management options available to managers?

·         A.Accommodating, Asserting, Avoiding, Compromising, and Cooperating

·         B.Avoiding, Collaborating, Cooperating, Compromising, and Forcing

·         C.Accommodating, Avoiding, Collaborating, Cooperating, and Forcing

·         D.Accommodating, Avoiding, Collaborating, Compromising, and Forcing

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19.Behavior patterns expected of someone occupying a given position in a social unit is called a ________.

·         A.role

·         B.status

·         C.profile

·         D.persona

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20.Which of the following is a negative aspect of group norms?

·         A.Being part of a group has the ability to increase an individual’s antisocial actions.

·         B.The most widespread norms are those related to dress codes.

·         C.Groups become dysfunctional when they maintain strict norms.

·         D.Norms do not influence employees’ performance.

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21.Which of the following is an accurate statement regarding status systems?

·         A.Anything can have status value if others in the group evaluate it that way.

·         B.Status is a weak employee motivator even though it has behavioral consequences.

·         C.Status can only be formally conferred on individuals.

·         D.Status systems are independent of aspects such as prestige and grading.

 

Link to other tutorials for MGT 521, just click on Assignment/Knowledge Check to go to respective tutorial.

·          MGT 521 Week 1 Individual Assignment ( Personal Professional Development Plan Activity Part 1 & 2 )

·          MGT 521 Week 2 Individual Assignment ( Functional Areas of Business Paper )

·          MGT 521 Week 2 Knowledge Check

·          MGT 521 Week 3 Individual Assignment ( Organizational Planning )

·          MGT 521 Week 3 Knowledge Check

·          MGT 521 Week 3 Team Reflection

·          MGT 521 Week 4 Knowledge Check

·          MGT 521 Week 4 Team Assignment ( Organizing Work )

·          MGT 521 Week 5 Individual Assignment ( Team Leadership )

·          MGT 521 Week 5 Knowledge Check

·          MGT 521 Week 5 Team Reflection

·          MGT 521 Week 6 Individual Assignment ( Planning and Measuring Performance )

·          MGT 521 Week 6 Knowledge Check

·          MGT 521 Week 6 Team Reflection

 

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